Job Opening: Billing Coordinator

Hopkins & Carley, a well-established law firm with offices in downtown San Jose and in Redwood City, has an immediate opening for a Billing Coordinator in its San Jose office. Candidates must have experience with a Tier 2 ERP system, and be proficient in MS Word, Excel, Outlook and scanning programs. This position will involve extensive computer work, including the generation of pre-bills, performing narrative edits, and billing. Candidates must have excellent organizational skills and possess strong written and verbal communication skills.

Job Requirements

Minimum of two+ years of billing experience in a law firm; electronic billing a plus.
Proficient in MS Word, Outlook, and Excel; LMS a plus.
Excellent interpersonal, written (grammar, spelling, format) and verbal communication skills.
Ability to work well in a fast-paced environment and meet deadlines.
Committed to high quality customer service (internal and external).
Demonstrated problem solving skills.
Ability to work collaboratively with all levels of the organization and demonstrate a team-oriented work style.
Excellent organizational skills and attention to detail.
Ability to effectively handle shifting priorities and adapt to changing demands.
Strong analytical and reasoning abilities, displays sound judgement.
Strict and complete adherence to maintaining confidential and sensitive information.

Essential Functions

Oversee and maintain the complete billing process for multiple lawyers/clients while ensuring all invoices are billed accurately and timely.
Maintain compliance with firm billing policies and client billing guidelines.
Interact with attorneys and external e-billing administrators as needed to ensure the successful set up and maintenance of e-billing clients.
Timely submission of e-bills, including all necessary supporting documentation.
Monitor and coordinate re-submission of rejected e-bills.
Assist with reconciliation and research of client accounts, payments, unapplied cash, etc., to ensure a prompt resolution.
Respond to information requests from lawyers, clients and administrative staff related to WIP, A/R, billing reconciliations, trust balances, and applications of cash.
Adhere to approved alternative billing arrangements.
Administer the approved release of matters from temporary holding.
Perform updates in the firm’s systems to client information.
Conduct special projects as assigned.

Hopkins & Carley is an equal opportunity employer.

We offer competitive compensation/benefits and the opportunity to be part of a great team. Please forward your cover letter and resume to hr @hopkinscarley.com