Job Opening: Billing Coordinator

Job Opening: Billing Coordinator

Hopkins & Carley, a well-established law firm with offices in downtown San Jose and in Redwood Shores, has an immediate opening for a Billing Coordinator in its San Jose office.  Candidates must have experience with a Tier 2 ERP system, and be proficient in MS Word, Excel, Outlook and scanning programs. This position will involve extensive computer work, including the generation of pre-bills, performing narrative edits, and billing. Candidates must have excellent organizational skills and possess strong written and verbal communication skills.

Job Requirements

  • Minimum of two+ years of billing experience in a law firm; electronic billing a plus.
  • Proficient in MS Word, Outlook, and Excel; LMS a plus.
  • Excellent interpersonal, written (grammar, spelling, format) and verbal communication skills.
  • Ability to work well in a fast-paced environment and meet deadlines.
  • Committed to high quality customer service (internal and external).
  • Demonstrated problem solving skills.
  • Ability to work collaboratively with all levels of the organization and demonstrate a team-oriented work style.
  • Excellent organizational skills and attention to detail.
  • Ability to effectively handle shifting priorities and adapt to changing demands.
  • Strong analytical and reasoning abilities, displays sound judgement.
  • Strict and complete adherence to maintaining confidential and sensitive information.

Essential Functions

  • Oversee and maintain the complete billing process for multiple lawyers/clients while ensuring all invoices are billed accurately and timely.
  • Maintain compliance with firm billing policies and client billing guidelines.
  • Interact with attorneys and external e-billing administrators as needed to ensure the successful set up and maintenance of e-billing clients.
  • Timely submission of e-bills, including all necessary supporting documentation.
  • Monitor and coordinate re-submission of rejected e-bills.
  • Assist with reconciliation and research of client accounts, payments, unapplied cash, etc., to ensure a prompt resolution.
  • Respond to information requests from lawyers, clients and administrative staff related to WIP, A/R, billing reconciliations, trust balances, and applications of cash.
  • Adhere to approved alternative billing arrangements.
  • Administer the approved release of matters from temporary holding.
  • Perform updates in the firm’s systems to client information.
  • Conduct special projects as assigned.

Hopkins & Carley is an equal opportunity employer.

We offer competitive compensation/benefits and the opportunity to be part of a great team.  Please forward your cover letter and resume to

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